New Patient Encounter Description

A Patient Encounter includes an Encounter Form, which consists of one or more Encounter pages, each of which contains one or more Encounter Elements.

Encounter Elements and Encounter Forms are defined in the Encounter Manager module. For more information, click here.

Click to learn more about the New Encounter window:

Left Pane tabs

Use the tabs at the bottom of the Left Pane to toggle between the Main navigation (Shortcuts, Open Windows and Patient Navigation) and the Exam Navigator for the selected patient.

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Exam Navigator

The Exam Navigator lists in alphabetical order all the Encounter Elements by Encounter page. There are three Types of Encounter pages listed in the Exam Navigator, designated by different colors:

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Expand/Collapse Encounter page type navigation trees

Click the desired page type name at the top of the Exam Navigator to quickly expand or collapse the navigation tree for all the Encounter pages and their Elements of that Type.

     For example, to quickly expand the navigation trees for all the History Encounter pages that are part of the new Patient Encounter, click History at the top of the Exam Navigator.
  • The navigation trees for all the History Encounter pages expand, displaying the list of History pages and their Elements.
  • The navigation trees for the Exam and Other Encounter pages do not expand.

To quickly collapse the navigation trees for all the History Encounter pages, click History at the top of the Exam Navigator.

Expand and collapse individual navigation trees by clicking the Expand and Collapse icons.

Note: To display an Encounter page or Element in the Contents Pane (other than the first Encounter page), you must click its name in the Exam Navigator.

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Navigate to Encounter pages

To navigate to another Patient Encounter page, click the corresponding page name in the Exam Navigator.



Note: When an Encounter page is selected, all of its Elements may not display in the Contents Pane, depending on the number and type of Elements the page contains. To view an Encounter page Element that is not visible in the Contents Pane, do one of the following:

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Main toolbar

The Main toolbar contains the following:

Name Icon/Button Description/Action
Record Browser Rolodex Use the Rolodex to quickly scroll to previous Encounters.
  • Click the upper Rolodex card to view the Encounter immediately preceding the current Encounter.
  • Click and move the slider up to find a preceding Encounter.
  • Highlight the Rolodex card number and enter the number of the Encounter you wish to view.
If this is the first Encounter for a patient, the Record Browser does not display. For subsequent Encounters for the same patient, the Record Browser displays how many Encounters have been created for the patient.
Save Click to save the Encounter.
Cancel Click to close the Encounter without saving. If changes have been made, a warning displays; click OK to close the New Encounter window without saving or click Cancel to return to the New Encounter window.
Help Click to display Help for this window.

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Secondary toolbar

Click the following icons to perform these actions:

Name Icon Action
Apply Form Normal Values     Populate the entire Encounter Form with Normal values that have been defined for the Encounter Form under Setup Encounter Types.
Switch Encounter Type     Change the Encounter type. Data in common Elements are copied to the new Encounter Form.
Copy Previous Encounter Data     Select a previous Encounter for the patient and copy the History data only into the Encounter being created.
View Image History     Link to imaging software, such as EyeRoute®, VISUPAC®, Medmont Studio®, etc.

Note: The selected imaging software must be installed on the workstation.

Clicking this icon opens a popup window that displays a list of imaging software with which MaximEyes® SQL integrates.

After selecting a software from the drop-down list, a list of images from that software for the current patient displays. Click the image name to display the image.
Send Outbound Documents     Send Documents selected in the Final Outbound Documents Element for this Encounter type. The Documents displayed may be first previewed; the sending process starts by clicking the Confirm button.
Invoke E&M Code Checker     Invoke the E&M Code Checker to validate an existing E/M Code entered in the Final Procedures Element. If no E/M Code is entered in the Final Procedures Element, one may be suggested, depending on the data entered into the Encounter Form.
Code Complete     Display the Code Complete Worksheet. Enter the suggested Diagnoses and Procedure codes on the Final Diagnoses and Final Procedures Elements on the patient's Encounter.

The Code Complete Worksheet has four grids:
  • Suggested Diagnoses Codes: Displays the unique Diagnoses Codes suggested by the system, based on the data entered by the user on the Patient Encounter and the Code Complete Rules.
  • Selected Diagnoses Codes: Click the Select button to add the Code to the selected Diagnoses Code grid. The added Code grid also displays on the Final Diagnoses Element on the Final Findings page.
  • Suggested Procedures Codes: Displays the unique CPT codes suggested by the system, based on the data entered by the user on the Patient Encounter window and the Code Complete Rules.
  • Selected Procedures Codes: Click the Data Entry button at the top of the fourth grid to display the Data Entry screen for the Final Procedures Element. Add the Code Complete-suggested procedure codes to the Final Procedures Element.
Invoke 3D Precision Draw     Invoke the 3D Draw Tool. Some data from this tool can be returned to various fields within the Patient Encounter.
Launch E-Prescribe     Launch the E-Prescribe Browser, then navigate to the Rcopia® site.

Note: To use E-Prescribe, you must first set up the Rcopia login information (select Office Admin menu Integrated Services E-Prescribe). A check is done to verify whether the Medication History Element and the Medications for this Encounter Element are present.
Transfer Data to Practice Management System     Transfer the following data from MaximEyes® SQL to MaximEyes® Practice Management System (PMS):
  • Recall information, Schedule information and Referral information entered in MaximEyes SQL during a Patient Encounter as part of a Plan in the Final Diagnoses Element.
    Note: Recall Types may be specified as Annual, CL or Other. Depending on how it is specified, the recall is transferred to the Annual, CL or Other recall fields in the Patient Record of MaximEyes PMS.
  • Final spectacle lens orders and contact lens orders are transferred to the Rx module. If there are both Spectacle lens orders and Contact lens orders in a MaximEyes SQL Patient Encounter, the user is prompted whether they should be kept within the same MaximEyes PMS record, or whether they should be split up into their own records in MaximEyes PMS.
  • Diagnoses and Procedures on the Final Procedures Element are sent from MaximEyes SQL to MaximEyes PMS. One or more superbills are automatically created in MaximEyes PMS as part of the data transfer.
Lock Encounter     Lock the new Patient Encounter, prohibiting further changes.
Type     Encounter type with which the Encounter Form is associated. For more information, click here.
Page     Name of the Encounter Form page currently selected from the Exam Navigator list.

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General patient information

Hover the cursor over any of the first seven fields to display general information about the selected patient.



Field descriptions, left to right:



Using the mouse or Tab key, move through the fields and make changes as desired.

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Patient Alerts

Add Patient Alert

Click the Add link to add a Patient Alert. The Add Patient Alert for [Patient Name] popup displays.

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Manage Patient Alert

Click the Manage link to edit the Patient Alert(s). The Patient Alerts for [Patient Name] popup displays.

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Task Manager bar

The Task Manager bar displays in the Status Bar, at the bottom of the New Encounter window.



The Task Manager provides real-time information about where the patient is (Room), who the patient is with (Owner) and what procedure the patient is undergoing (Task - Status).

For more information, click here.

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Related topics

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