Managing the patient relationship has never been simpler with the HIPAA-compliant EyeClinic.net Patient Portal. Your practice will benefit from improved care, increased patient satisfaction, resource management and more engaged patients. Our secure patient portal tools improve office efficiencies and empower your patients, so they can become partners in their health care.
Choose between two types of patient portals:
EyeClinic.net Advanced Patient Portal: Send and receive secure messages, online scheduling, online bill pay, online faxing and online patient welcome/medical history forms.
Incentive Program Package: Send and receive secure messages and share medical records. Includes one Direct email address per provider.
How to Purchase and Activate the EyeClinic.net Patient Portal
Once you purchase the EyeClinic.net Advanced Patient Portal and/or the Incentive Program Package from the “For Customers Shopping Site” (using your Practice Admin login), we will start the activation process. A ticket will be created for a MaximEyes technical support agent to contact your office and to schedule a time to configure your MaximEyes system with the latest build. Contact First Insight technical support at 800.920.1940, Option 3 or email technical support if you need your Practice Admin login. Or, email sales@first-insight.com if you have questions about purchasing the Advanced Patient Portal.
Training Guides
Description
Guide
EyeClinic.net Patient Portal Secure Direct Messaging Guide (8 pages), updated 4/12/21. This guide explains how to securely send electronic health information (EHI) in the form of a Summary of Care (SoC) to patients and external providers.
EyeClinic.net Advanced Patient Portal Users Guide (44 pages), updated 10/21/19. This guide discusses technical requirements and how to use online scheduling, online bill pay, online faxing and online patient welcome/medical history forms.
Worldpay (formerly Vantiv) Online and Mobile Payment Users Guide (28 pages), updated 2/11/22. This guide provides the setup instructions and workflow you will need to use the Worldpay Integrated Payments Mobile and Online payment processing integration with MaximEyes PMS and the EyeClinic.net Advanced Patient Portal online bill pay.
EyeClinic.net Patient Portal (meets meaningful use requirements): Your Doorway to Automating Patient Health Information Guide (70 pages), updated 2/16/22. Learn how to send and receive secure messages and share medical records.
Videos and Recorded Webinars
Description
Video
Online Bill Pay Demo Video. See how online bill pay can reduce past-due balances, increase revenue, eliminate data entry errors, and help you get paid faster with text and email reminders. (2:08 minutes)
EyeClinic.net Advanced Patient Portal. This webinar will discuss how you can keep your practice running on time with online scheduling, online faxing and online welcome/medical history forms that integrate with MaximEyes. (01:40:01 minutes)
EyeClinic.net Advanced Patient Portal Demo Video. Learn how to use online scheduling, faxing and patient welcome/medical history forms. (6:56 minutes)
